For Shopify & WooCommerce store owners
The Margin is a free weekly newsletter that translates your store's numbers into plain-English decisions — without a data team, a BI tool, or a spreadsheet addiction.
Free. Weekly. No spam. Unsubscribe in one click.
What you get
Each issue takes a single thing your store is already measuring and shows you what the number actually means — and what to do about it before your next campaign goes live.
01 —
The money you're losing without knowing it. Customers who were repeat buyers and stopped. Orders that should have upsold but didn't. Patterns that only show up when you look at the right cohort.
02 —
Most stores notice churn after it's happened. The Margin shows you how to read the warning signs while there's still time to act — no predictive modelling software required.
03 —
RFM, LTV, cohort analysis — concepts that live in data textbooks. Here they show up as practical decisions: who to target, when, with what offer, and why the timing matters.
04 —
What your Q4 data is actually telling you about Q1. How to read a seasonal slowdown versus a structural problem. The difference between a trend and noise — explained with your numbers, not hypotheticals.
Sample opening line
Issue #04 — Customer Retention
You have customers who bought from you 14 months ago, spent well, left a good review, and will never buy from you again. Your dashboard has no idea.
The average store in the £20k–£150k/month range loses 23% of its potential repeat revenue in the 90-day window after a first purchase. Not because the product was wrong. Because nothing happened. No trigger. No follow-up. No reason to return.
This week: the three signals that tell you a customer is drifting, and the one intervention that consistently brings them back.
Early readers
"Finally — someone explaining RFM in a way that tells me what to actually do on Monday morning. Not what it stands for. What to do."
[Store owner name] — Shopify · Homeware · UK · ~£60k/mo
"I knew something was off with our repeat purchase rate. The Margin gave me the framework to see exactly where the drop-off was happening and why."
[Store owner name] — WooCommerce · Apparel · US · ~£95k/mo
"I've read every ecommerce newsletter out there. This is the first one where I open it, read the whole thing, and immediately go check something in my dashboard."
[Store owner name] — Shopify · Supplements · US · ~£40k/mo
Free. Weekly. No noise. Straight to the numbers that matter.
We're building a data product for Shopify and WooCommerce store owners that surfaces the analysis from each issue — automatically, against your own store's numbers. No SQL. No data team. No exports to a spreadsheet at 11pm.
Newsletter subscribers get early access. No launch date set. No hype.